About us

Role Purpose Statement

We are seeking a detail-oriented Information Services Coordinator to support the seamless flow of information and operational updates across the organization. 

In this role, you will respond to customer requests and inquiries, monitor systems for service changes and operational updates, and prepare and maintain accurate documentation to ensure timely communication and effective implementation of changes. 

The ideal candidate is highly organized, customer-focused, and thrives in a fast-paced environment where accuracy and attention to detail are essential.

Main Accountabilities

•    Respond to Customer emails about changes, additional services and meal orders. 
•    Communicate Changes or Additional services to the department head. 
•    Work side by side with department head. Print and distribute documents and reports to assigned departments. 
•    Produce production reports. Print labels as needed. Edit and manually add flights in CBASE system. 
•    Utilize Customer website to extract Meal Orders for the Day Of and future scheduling. 
•    RICOH Inventory and order supplies as needed.  
•    Submit service call as needed for equipment. 
•    Inventory office supplies and order as needed. 
•    Pull Specs and Forecast usage as needed. 
•    Audit flights and diagrams ensure proper distribution and service has been verified per customer specifications.

Knowledge, Skills and Experience

•    High school diploma or general education degree (GED)
•    One to three years of administrative or customer support experience
•    Verbal/Written communication skills
•    Basic knowledge of Microsoft Office programs
•    Analytical skills and a strong attention to detail
•    Must be comfortable working in a fast-paced environment and able to shift priorities in a moment’s notice
•    Problem solving skills; ability to make independent decisions.