Job Title: Tower Manager (Ramp)
Job Location: San Francisco-USA-94128
Work Location Type: On-Site
Salary Range: $95,000.00 - 105,000.00
About us
Role Purpose Statement
Take Flight in Your Career with SkyChefs – A Global Leader in Airline Catering
Are you an experienced leader with a background in airline or airport operations? Do you thrive in fast-paced environments where real-time communication and coordination make all the difference?
SkyChefs is seeking a Tower Manager to oversee tower coordination and airside logistics for our airline partners at our high-performing San Francisco facility.
Main Accountabilities
• Act as the primary liaison between SkyChefs and airline tower teams to ensure seamless flight coordination and catering delivery.
• Lead day-to-day ground operations, including ramp safety, vehicle dispatching, and time-critical loading/unloading near aircraft.
• Manage and develop a team of drivers, dispatchers, and logistics personnel with a focus on accountability, real-time decision-making, and performance.
• Monitor on-time performance (OTP) and proactively solve any issues in flight catering coordination, scheduling, or delivery.
• Enforce strict compliance with airport safety, FAA, TSA, DOT, FDA, USDA, and HACCP regulations.
• Collaborate with airline tower control, flight operations, and internal production teams to maintain tight delivery windows in a dynamic airside environment.
• Oversee equipment availability, fleet readiness, and scheduling for airside vehicle routing.
• Lead daily briefings with key stakeholders and represent the transportation function during airline audits or operational reviews.
Knowledge, Skills and Experience
• 3–5 years of leadership experience in airline operations, airport logistics, or transportation dispatch.
• Direct experience collaborating with airline control towers, flight schedules, and airside service delivery.
• Strong leadership presence—able to communicate clearly, assertively, and respectfully with union and non-union teams.
• Familiarity with airport ramp procedures, tarmac operations, and ground equipment management.
• Proficiency in routing or fleet software (e.g., VPS, Telematics, TMS).
• Knowledge of compliance standards including FDA, DOT, FAA, HACCP, OSHA, and TSA.
• Bachelor’s degree preferred or equivalent operations/military/aviation leadership experience.
SkyChefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.