About us

Role Purpose Statement

Join our fast-paced airline catering operation as an Operations Supervisor. We're seeking an energetic, hands-on leader who enjoys motivating teams, driving operational excellence, and ensuring the delivery of high-quality products to our airline customers.

In this role, you will oversee daily production activities, lead and develop frontline employees, monitor safety and quality standards, and ensure flights are catered accurately and on time. The ideal candidate thrives in a dynamic environment, effectively manages shifting priorities, and fosters a culture of accountability, teamwork, and continuous improvement.     You will supervise a team of 20-25 hourly employees

Location: near John Wayne Airport

Schedule:  Flexibility is important for our roles as we support the airline industry and run multiple shifts.  The primary shift for this role is mornings (approx. 6am start) but you will need to cover evening shifts as needed.

Benefits:  We offer a comprehensive benefits package and you are eligible as of Day 1, not waiting period.

What you will do

Supervisor Responsibility

• Ensure that the area of responsibility is properly organized, staffed and directed and that all delivery times are being met timely
• Conduct daily work group meetings
• Schedule and control staff to meet labour productivity and overtime targets
• Ensure compliance with all government regulatory agencies standards (example: Food and Drug Administration (FDA), United Stated Department of Agriculture (USDA), Occupational Safety and Health Administration (OSHA), Environmental Protection Administration (EPA), Department of Transportation (DOT), Hazard Analysis and Critical Control Points (HACCP), etc.)
• Document and follow up on all department processes in order to implement improvements
• Ensure on-time and accurate production and/or catering of all flights
• Monitor and ensure compliance with all safety regulations
• Other duties as deemed necessary

Leadership

• Guide, motivate and develop staff within the Human Resources policies
• Make the company's values and management principles live in the department(s)
• Manage productivity hours and costs in the area of responsibility; initiate and steer corrective actions in case of deviations
• Participate and support company sponsored initiatives such as Quality, HACCP, Lean Manufacturing, Employee Safety and Production systems

Knowledge, Skills and Experience

• Bachelor’s degree or equivalent knowledge required
• In addition, one to three years of related work experience required
• Problem solving and leadership skills
• Strong interpersonal and communication skills
• Ability to develop and lead others to obtain desired results & achieve productivity goals
• Working knowledge of OSHA, Good Manufacturing Practice (GMP), FDA, USDA and EPA regulations
• Excellent verbal, written and organizational skills required along with the ability to multi-task
• Good knowledge of Microsoft Office and Windows-based computer applications