About us

Since 1942, SkyChefs has taken culinary excellence to new heights. As a trusted partner to the nation’s leading airlines and retailers, we proudly deliver millions of meals and exceptional service experiences every year across 43 sites throughout the United States. Built on a legacy of operational excellence, culinary expertise, and continuous innovation, we are committed to setting the industry standard in aviation culinary, airline services, last-mile logistics, and retail commerce. From the kitchen to the runway, our teams work together to deliver quality, reliability, and service at every altitude. Our people are the heart of everything we do. At SkyChefs, a career is more than a job – it’s an opportunity to grow, lead, and make an impact in a fast-paced, team-driven environment. Join America’s first, foremost, and finest and take your career to new heights.

Position Overview

What You'll Do

Insurance Program Management:

• Assist with procurement, negotiation, and renewal of insurance policies (e.g., property, liability, workers’ compensation).
• Collaborate with brokers, carriers, and underwriters to secure optimal coverage terms and pricing.
• Align insurance coverage with organizational needs, risk profile, and regulatory requirements.
• Review and approve insurance certificates, manage contractual insurance issues, and ensure timely issuance of certificates.
• Conduct audits to verify accuracy and adequacy of coverage. Covering also all operational insurance related topics, e.g. underwriting data, obtaining and distributing workers' compensation posting notices, etc.

Claims Management Oversight:

• Oversee timely reporting, investigation, and resolution of claims in partnership with insurance carriers, TPAs, adjusters, and legal teams.
• Develop strategies to minimize claim frequency, severity, and improve management efficiency.
• Analyze claims data to identify trends, root causes, and recommend risk mitigation measures.

Surety Bond Program Administration:

• Verify bond requirements and amounts, actively seeking opportunities to reduce or cancel and actively working with Treasury to manage and optimize collateral
• Administration of bond renewals, issue continuation notices, and review U.S. Customs filings to ensure up-to-date scheduling of all locations

Risk Management Information System (RMIS) :

• Oversee the maintenance and optimization of the RMIS to ensure accurate data is entered, including insurance policy details (limits, deductibles, terms)
• Ensure ongoing data accuracy and perform regular report clean-ups
• Use RMIS to generate reports on claims, losses, risk exposures, and insurance performance 

Loss Control:

• Coordinate with external consultants and internal teams, e.g. field finance teams to conduct risk assessments, audits, and safety inspections
• Schedule loss control visits between insurers and field teams as required

Compliance & Regulatory Management:

• Ensure that all risk management, insurance, and claims processes comply with applicable local, state, federal regulations, and industry best practices
• Manage regulatory reporting requirements for insurance claims and ensure timely compliance with legal obligations
• Stay up-to-date on developments in insurance markets, regulatory changes, and emerging risk trends that may impact the organization

Additional Responsibilities:

• Distribute auto ID cards to field fleet managers.
• Update property schedules in coordination with the real estate director and tax analyst. And support the Director in ERM initiatives and workers' compensation claim follow-ups.
• Partner with departments (e.g., Treasury, Legal, HR, Operations) to align risk management with organizational goals.
• Manage relationships with external partners, including brokers, claims administrators, legal advisors, and safety consultants.
  
  

Knowledge, Skills and Experience