About us

Role Purpose Statement

The Production Control Coordinator is responsible for coordinating production planning and scheduling activities to ensure the timely and accurate delivery of airline catering services. This role serves as a central point of communication between Production, Operations, Customer Service, and airline customers, assisting with managing flight schedules, meal ordering, and production requirements to support daily operations.

The Production Control Coordinator maintains critical production data within company systems, ensures airline specifications and documentation are current and accurate, and distributes production reports to support operational execution. Additionally, this position helps ensure compliance with company processes, quality standards, and customer requirements while providing administrative and reporting support to the management team.

Success in this role requires strong organizational skills, attention to detail, effective communication, and the ability to manage multiple priorities in a fast-paced environment.

• Work location: @ SkyChefs facility located near George Bush Intercontinental Airport (IAH) 
• Work type: Onsite 
• Work schedule: Monday-Friday 9am-6pm but must be flexible to work off business hours and an occassional weekend or holiday as business needs dictate 
• We operate 24/7, 365 

Main Accountabilities

• Create and maintain monthly domestic and international flight operating schedules, including flight counts, aircraft assignments, and scheduled departure times.
• Ensure timely communication of schedule changes, flight updates, and production requirements to all affected departments.
• Oversee meal-ordering activities within the CBase system, including monitoring and responding to related communications.
• Ensure airline meal specifications, diagrams, and tablet content are accurate, current, and available prior to cycle changes.
• Generate and distribute daily production documentation, including CBase assembly diagrams and production reports for Hot and Cold Kitchen operations.
• Ensure compliance with company systems, processes, quality standards, and customer requirements.
• Support billing activities and reporting requests as directed by the Controller.
• Coordinate the procurement and distribution of employee equipment, including laptops, mobile phones, and other technology assets.
• Other administrative duties as assigned 

Knowledge, Skills and Experience

• High school diploma or GED required.
• 1+ years of administrative, data management, or related experience.
• Experience with Lean principles and continuous improvement methodologies preferred
• Proficient in Microsoft Office, particularly Excel and Word
• Knowledge of airline-related systems (e.g., CBASE, AirVision, Flying Together) preferred.
• Strong organizational and problem-solving skills.
• Ability to work independently and collaboratively in a fast-paced environment.
• Excellent written, verbal, and interpersonal communication skills.
• Detail-oriented with the ability to manage multiple priorities under pressure.
• Flexibility to work nights, weekends, and holidays as business needs require.