Job Title: Food Quality Assurance Supervisor
Job Location: Des Plaines-USA-60016
Work Location Type: On-Site
Salary Range: $67,242.40 - 75,000.00
About us
Role Purpose Statement
The Food Quality Assurance Supervisor is responsible for leading and maintaining all food safety, quality assurance, regulatory compliance, and sanitation programs within the Customer Service Center (CSC). The supervisor oversees the implementation, verification, monitoring, auditing, and continuous improvement of the Food Safety Management System, including HACCP plans, preventive controls, prerequisite programs, allergen management, traceability, recall readiness, sanitation programs, and associated documentation. This position serves as a key resource for operational teams, providing training, coaching, and corrective action support to ensure compliance and operational excellence.
A critical component of this role is strong sanitation leadership experience. The ideal candidate must have hands-on experience managing sanitation programs, conducting and verifying pre-operational (pre-op) inspections, evaluating sanitation effectiveness, and performing environmental monitoring activities. Experience with ATP testing, allergen verification, microbiological and environmental swabbing programs, root cause investigations, and corrective actions is highly preferred. The successful candidate will be comfortable working closely with production and sanitation teams to identify risks, drive continuous improvement, and maintain audit readiness at all times.
🏢 Work Setting: On-Site
🌙 Hours: 7:00 PM - 4:30 AM
🎁 Benefits
• Medical, Dental & Vision Insurance
• 401(k) with Company Match
• Paid Life Insurance
• Disability Coverage
• Wellness Programs
• Employee Assistance Program
Main Accountabilities
- Strong knowledge of HACCP, Preventive Controls, GMPs, SSOPs, and food safety regulations.
- Ensure compliance with FDA, USDA, customer specifications and other regulatory and corporate food safety standards.
- Assist department leadership in food safety investigations and report findings.
- Proven experience leading sanitation and environmental monitoring programs. Hands-on experience conducting pre-operational inspections and sanitation verification activities.
- Experience with ATP testing, environmental swabs, allergen swabs, trend analysis, and corrective action management.
- Ability to train, coach, and influence cross-functional teams on food safety and quality expectations.
- Internal auditing and regulatory inspection experience preferred.
- Strong analytical, problem-solving, and documentation skills.
- Document and input data into the food safety and quality management system.
- Insert monthly data in the company web-based portal.
- Update food safety manuals and maintain relevant documents.
Knowledge, Skills and Experience
- Bachelor’s degree in Food Science, Food Microbiology, Chemistry, Biology, engineering or related fields is preferred
- Certified Preventive Controls Qualified Individual (PCQI) and Hazard Analysis Critical Control Points (HACCP)Working knowledge in Global Food Safety Initiative (GFSI) standards is highly preferred
- One to three years of related work experience required in the food safety area
- Proven analytical and leadership skills
- Strong interpersonal and communication skills
- Ability to develop and lead others to obtain desired results & achieve budget
- Working knowledge of Good Manufacturing Practice (GMP), FDA, USDA and HACCP regulations
- Excellent verbal, written and organizational skills required combines with an aptitude for multi-tasking
- Be a collaborative leader who inspires, manages, coaches and respects people.
- Knowledge of computer skills required, including use of technology (scanners, tablets, printers, copiers, etc.) and Microsoft Office programs, as well as cloud-based systems.
SkyChefs is an EEO and Affirmative Action Employer of Women/Minorities/Veterans/Individuals with Disabilities.